About Us

"The Heart Behind Our Care"

We believe that care is more than just support—it’s about companionship, dignity, and reassurance. Whether at home or in the community, our team is always by your side, ensuring that you and your loved ones are safe, supported, and never alone.

Everyone has the right to choose how they wish to be cared for and supported. Our approach is built on respect for individual privacy, dignity, and independence. We are committed to delivering care that is person-centred and compassionate, empowering people to make their own choices and live life in a way that reflects their values and lifestyle. 

For us, care is not just about meeting needs but about helping people feel valued, respected, and supported to live with confidence and dignity every day.

A Vision for Better Care, Every Day!

Our vision at Regal Care Services Limited is to be a trusted leader in providing high-quality domiciliary and supported living care across England and Wales. We aspire to create a future where every individual, regardless of their needs or circumstances, can live with dignity, independence, and choice. 

By focusing on compassion, respect, and person-centred support, we aim to empower people to live meaningful lives within their own homes and communities while giving families peace of mind that their loved ones are safe, supported, and never alone.

The Principles That Guide Our Care

Our values guide everything we do. We are committed to treating every individual with respect and dignity, ensuring that their choices and preferences are always at the heart of their care. We value compassion and kindness, providing support that not only meets physical needs but also nurtures emotional wellbeing. Trust, reliability, and professionalism underpin all our services, giving families confidence that their loved ones are in safe and caring hands.

Respect & Dignity

We listen to each person’s wishes and promote dignity in every aspect of care, ensuring individuals feel valued, respected, and confident in living life their way.

Compassion & Kindness

We go beyond meeting physical needs by offering comfort, reassurance, and emotional support, building trusting relationships that make a real difference in daily life.

Trust & Reliability

We are committed to being dependable, consistent, and transparent, giving families confidence and peace of mind that their loved ones are always in safe, caring hands.

Supporting You, Every Step of the Way

We believe the greatest measure of our success comes from the experiences of the people we care for and their families. The voices of those we support mean the most to us, and their feedback reflects the trust, compassion, and dedication that define our services. Here are some of the kind words our clients and their loved ones have shared about their journey with us.

“The staff are always professional and compassionate. I feel supported not only with daily tasks but also emotionally, which makes such a difference.”

Service User

The Staff are pleasant and friendly – my mobility is poor is poor but l never feel rushed. They concider my care and comfort at all the times!

Service User

“Knowing that my mum has such caring and reliable support gives me peace of mind. The team truly goes above and beyond.”

Family Member

“The carers are so kind and respectful. They make me feel comfortable in my own home and treat me with dignity every day.”

Service User

Supporting You in the Comfort of Your Own Home


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CQC

In England, Regal Care Services Limited is fully registered and regulated by the Care Quality Commission (CQC).


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CIW

In Wales, Regal Care Services Limited is fully registered and regulated by the Care Inspectorate Wales (CIW).


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ICO

For your Privacy and confidentiality. We're registered with Information Commissioner’s Office (ICO).

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